Is Betternet VPN Safe and Trustworthy

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Betternet is a relatively new player in the VPN industry that broke into the market in 2015. The provider managed to earn an impressive 38 million users in a short time. The main reason of Betternet’s success is that this service is absolutely free (though it introduced a Premium version in 2017). As any other VPN around, Betternet claims that it protects user security and makes their online experience anonymous. But can you really trust everything you are told on the Internet? That’s why I initiated my own investigation to found out whether Betternet is safe and trustworthy.

Betternet VPN Jurisdiction

The company is registered in Canada, which is a well-known member of the Five Eyes surveillance alliance. It means that the country’s government actively collects data about residents and expats and shares this information with other intelligence services. The state’s laws and regulations are designed the way that the government and law enforcement agencies could receive data from any legal entities under Canada’s jurisdiction on their demand. The said above implies that Canada doesn’t have the best legislation for VPN services.

Betternet VPN Security Features

As for the security of users, not everything is so rosy with Betternet. There are many features that are definitely great for user protection on the net and at the same time, I noticed some frightening drawbacks. But first things first.

What I do like about Betternet is that you don’t even have to register to use its services. All you need to do is install the app for your device or extension for Chrome and you are good to go. The provider doesn’t need your email address, credit card details or any other information that may compromise your identity. 

Encryption is another strong point of the service. Betternet doesn’t really advertise what kind of encryption they use, but if to dig a little bit deeper you can see that they have OpenVPN with 256-bit key and 125-bit IPSec security protocols. Both ciphers are great to secure your data while being online. 

On the other hand, when you utilize a free version of the service, you can’t manually choose connection options. Therefore, you don’t know which protocol a server you are connected to supplies. It is not a big deal but I wish users had more control over security matters.

Another drawback is the logging policy. Betternet’s site states “Our product will never store, log, or share your true IP address”. It may imply that they don’t collect logs, but in fact, they do keep some. Their privacy policy is too vague about it but it is known for sure that they share some data with the third-parties (“service providers that we use for internal technology and business operations”). In other words, Betternet shares user information with advertisers and other services. And if they have something to share, they definitely retain logs.

The service definitely lacks other security measures. I don’t imply any advanced features such ad double encryption or Tor-over-VPN options, but basic security tools would be great. Unfortunately, Betternet doesn’t supply Killswitch and it’s vulnerable to occasional IP and DNS leaks. That being said, Betternet is not safe and secure for your online journeys. 

Betternet VPN Alternativeness to Keep You Safe Online

Betternet might be an acceptable option for basic Internet security especially if you are on the budget. Unfortunately, it doesn’t do much other than masking your IP and encrypting traffic. Therefore, if you need a more solid VPN you should look elsewhere. There is a VPN provider that is an expert in user protection and its name is NordVPN.

It tailored its services to secure your activity head to toe. The provider boasts favorable jurisdiction, straightforward zero-logging policy, accessible encryption options, data leakage protection measures, and cutting-edge advanced solutions to top that off. So, if security is your priority, NordVPN knows the ropes.


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